Privacy Policy

Last updated: 26 October 2026

Identity and Role of the Data Controller

novelito is the data controller for the personal data processed through this website. We are a commercial provider of specialised training courses focused on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. For any privacy enquiries please contact us at info@nfts.co.uk or by telephone on 01494 671234.

Scope of This Notice

This privacy notice applies to all visitors to our website, individuals who enquire about or enrol on our courses, and anyone whose personal data we process in connection with our commercial training services. It explains how we collect, use, store and share personal data in accordance with UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Categories of Personal Data and Sources

We collect contact details such as name, email address and telephone number when you use our contact form or enrol on a course. We also collect course-related information including your professional background, payment details processed by third-party providers, and technical data such as IP address and browser type gathered automatically. Data is obtained directly from you, from your employer where they arrange training, and from analytics tools that record website interactions.

Purposes of Processing and Legal Basis

We process personal data to respond to enquiries and manage course bookings on the basis of contract performance. Marketing communications are sent only with your consent. Website analytics are processed under our legitimate interest in improving our services. Payment processing occurs under contract. Legal obligations require us to retain certain records for accounting and tax purposes.

Requirement to Provide Data and Consequences

Providing contact and enrolment information is necessary to register for courses or receive replies to enquiries. Failure to supply required data will prevent us from completing your booking or responding to your request. You are not obliged to provide data for marketing purposes and can opt out at any time without affecting your course access.

Cookies and Similar Technologies

We use cookies and similar technologies for essential site functions, performance measurement and preference storage. Details are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner. You can manage preferences through your browser settings or the banner controls.

Processors, Recipients and Disclosures

We share data with service providers acting as processors including payment gateways, email delivery platforms, website hosting services and analytics providers. These processors are bound by contract to process data only on our instructions and to apply appropriate security. We may also disclose data where required by law, regulation or court order to regulators, law enforcement or other public authorities.

International Transfers

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement or standard contractual clauses approved by the Information Commissioner’s Office.

Retention Periods

Enquiry data is retained for two years. Course enrolment records, including payment and attendance details, are kept for seven years to meet legal and tax requirements. Marketing consent records are retained until consent is withdrawn. Technical logs are deleted after twelve months unless needed for security investigations.

Security and Data Minimisation

We apply technical and organisational measures including encryption in transit, access controls, regular security reviews and staff training. We collect only the data necessary for the stated purposes and delete or anonymise information when it is no longer required.

Data Subject Rights

You have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise these rights please contact us at info@nfts.co.uk or 01494 671234. We will respond within one month.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time by using the unsubscribe link in emails or contacting us directly. You can object to direct marketing and profiling at any time; we will cease such processing upon receipt of your objection.

Right to Complain to the Supervisory Authority

If you believe we have not handled your personal data correctly you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by telephone on 0303 123 1113.

Children and Age Restrictions

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that data has been provided by someone under 18 we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects. Simple analytics are used only to understand website usage and improve content.

Changes to This Policy

We may update this policy to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date shown at the top. Continued use of the website after changes constitutes acceptance of the revised policy.